Bigstep Reviewer's Comments
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Bigstep from Affinity Internet Inc is an easy-to-use website builder. With the starter package, you will be able to set up your website, host your website and take advantage of the quality shopping cart.
You'll need to sign up with a credit card processing company and your choices are limited; fortunately, Bigstep partners with CardService International for credit card processing. CardService International received our Top Ten Reviews Gold Award for credit card processing. Click here to read our CardService International review.
Bigstep offers a pro package which offers more hosting storage space and up to 100 products instead of 20, so you can start small and grow into a bigger plan. Learn how to start your eCommerce site here.
Feature Set:
Bigstep offers basic and advanced reports, extra communication tools such as newsletters, surveys, webmail, and a customer database. The newsletter can be a helpful tool for an ecommerce beginner, and it's simple to send out new updates and newsletters to your customers.
Bigstep is compatible with PayPal, which lets you take orders online without a merchant account. They also offer automatic tax and shipping charge calculations. But Bigstep's greatest feature is the website builder; it's both easy to use and customizable.
Ease of Use:
Bigstep Store is built with the novice in mind, yet bends to the needs of programmers too. After you choose a template, colors, fonts, and graphics, you'll have a website up and running. Bigstep offers simple, step-by-step instructions and helpful diagrams to show you exactly what you need to do. For those more familiar with html, Bigstep offers website pieces you can customize with your programming skills.
Ease of Setup:
Installation is easy. Even connecting to other companies you'll need—such as credit card processing—is simple.
Help/Documentation:
Bigstep offers email support, telephone support, FAQs, a glossary, and several useful articles. Article topics cover tasks such as: how websites work, how to plan and build your online business, how to build a professional site, understanding search engines, and understanding online marketing.
Fraud Protection:
Click here to learn how credit card fraud affects you.
BigStep provides you with risk-reduction tools including a secure https server (SSL) for transactions. They also require that customers enter the CVV2 value to help ensure the customer has the credit card in hand. The credit card processing company you use will provide you with more fraud protection tools.
Summary:
Bigstep is a good web-building tool, but there are many other ecommerce packages that will delivery more for a similar price.
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