CoreCommerce Specifications

CoreCommerce Product Details

Features

Superior Support

All pricing plans receive ALL CoreCommerce product features
Free live telephone support
No Setup Fees!
Free 30 Day Trial!
24/7 ticketing support built directly into your store admin area for easy access
Live chat support
30 day money back guarantee
All support is in-house in our offices outside of Nashville, TN
In-line help documentation for each feature
Online Forum
Detailed knowledge base
FAQ section

Security and Reliability

Enterprise hosting with Rackspace, the leader in Enterprise hosting solutions
Free shared 128/256-bit encryption SSL
Multiple administrator login
Admin area access log
Fully encrypted credit card numbers
State-of-the-art firewall protection
Premium bandwidth for faster load times
Daily backups
99.9% up-time
100% network time guarantee by Rackspace
Data centers have diesel backup generators
Multiple fiber carriers enter the data center to guard against failure

Upgrading

Automatic free upgrades and updates
Constantly innovating and creating new features
All existing data is kept intact when upgrading

Order Processing

One Page checkout with guest registration or you can choose standard checkout
Built in Point of Sale (POS)
Receive text message alerts when orders are placed
Change the status of your orders in batches
Supports coupons and gift certificates
Batch print customer receipts for quicker order processing
Auto-calculation of taxes
Customers choose shipping option
Accept credit cards, PayPal, Google Checkout, checks, COD, money orders, pick up or purchase orders online
Email receipts sent to customer and administrator
Order saved in admin area for viewing
Create and save unlimited number of custom fields like age, birthday, etc. Whatever you need to collect you can!
Each order is saved with a unique order number
Each order is saved in a certain order status based on the payment method
You can choose to have customer login required, not required or optional
Batch order printing
Customers can upload files (typical for embroidery companies) on certain products, if you have this featured turned on, and those files are viewable in your admin area

Web Site Look and Feel

Manage your design in the store admin area, without having to know HTML
Be able to choose in your store admin how you want your category layout to display
Can be heavily customized to match your look and feel
Can manage the entire store's content, including all words and phrases directly through your admin area
Choose from many free ready-to-use templates
Content Management built-in
Upload your own custom image buttons for add-to-cart, continue shopping and more!
Preview design templates before they are published
Premium templates available
Create your own custom design with a web designer with use of CSS
Use add-to-cart buttons or links on your existing web site and just use the CoreCommerce ordering features
Use any web design editor (Example: Dreamweaver) to create any custom designs for your store
Upload your logo to your store or if you don't have a logo just type in your store name for it to automatically appear
Upload a favicon
Recaptcha support for image verification of forms to reduce form spam
Upload a logo for your invoice
XHTML transitional compliant web pages
Advance search functionality for customers
View related products
Browse by categories or vendors
Sort products by price
Widget support

Search Engine Friendly

Entire store is search engine optimized
Dynamically generates static html pages with clean URL's (no numbers and special characters inside the URL's) for products, categories and custom content pages (ie about us, etc.)
Header tags usage for your product names
Auto-build of the Google XML Sitemap
Meta tags for all products, categories and content pages
You determine the page titles
You can add custom content for the category pages
Use of alt and title tags for images
Use of bread crumb trails

Marketing

Entire store is search engine optimized
Product marketing feeds with Google, Yahoo!, Shopping.com and PriceGrabber
Affiliate management system
Built-in e-mail newsletter program built for high delivery and open rates
Coupon system
Gift certificate system
Gift registry system
Quantity discounts
Free shipping options
Shop by Price Ability
Gift wrapping and notes option
How did you hear about us field
View search terms used for your store
Keyword tracking to track the return on investment in your pay per click or online advertising campaigns
Post and view customer product reviews
Reward point system where points can be converted to gift certificates

Store Administration

Powerful, yet easy-to-use administration area
In-line help on each feature built directly into the admin area
Built in customer management system to view, add, make notes on any customer
View and process your orders online
Over 13 built-in reports with graphs, while allowing for custom timeframes
Manage your products and categories online
Automatic store email receipts
Automatic shipping email receipts
Customize any email online
Manage your store's look and feel
Inventory management
Vendor management
Gift certificate management
Pricing discount management
Marketing tools
Return merchandise authorization management
Integrated WYSIWYG editor
Edit orders
Block Suspicious IP Addresses
Manage all of your store's settings
Sales tax wizard
Payment processor setup
Manage product reviews
QuickBooks Integration (Web Connector)
Manage shipping setup

Product Management

Add products through your account
Built in WYSIWYG editor
Built in Image Zoom to let your customers zoom in on your photos!
Upload unlimited product photos, including the ability to use image URL's to display photos from other websites or servers
Import/export products and product options/variants
Add multiple product options/variants
Support child/parent options (Example would be T-shirt where if the color red is chosen will only display Small and Large, but if blue is chosen only X-Large will display)
Support radio buttons, drop down menus and/or checkboxes
Live inventory management for products or product options/variants
E-goods support for products or product options, while being able to limit the number of clicks and/or time on a special download URL (including limiting the download only to the IP address of the customer who ordered)
SKU
Size
Weight
Price and Sales Price
Cost
Call/Email for pricing ability
Low inventory notification levels
Update your inventory in mass batches
Add a product to multiple categories
Add your own custom fields
Product personalization where customers can type in text or upload photos to specific products (typically for embroidery or customized clothing)
Related products
Cross-sell products
Teaser and descriptions
Meta Tags
Support large pop-up photo
Alt/title tags for photos
Customer group pricing
Mark the product as taxable or not taxable
Featured products
Exempt product from shipping charges
Ability to hide products
Set minimum order quantity per product
New products feature
Gift wrapping option
Control the order the products will be displayed
Product marketing feeds with Google, Yahoo!, Shopping.com and PriceGrabber
Flexible layout options in grid format or list format
Auto-resizing of product images
Post and view customer product reviews
Setup gift registry (ie baby registry or wedding registry)
Setup terms & Conditions

Payment Collection

Accept credit cards, PayPal, Google Checkout, checks, COD, money orders, pick up or purchase orders online
Free PCI Certification through McAfee Scanalert! ($150 value!)
Offline payment support to process credit cards manually
Full level 2 Google Checkout integration
Recurring/subscription billing support
You can setup products to have payment plans where they end after a certain amount of time
Integrated with over 26 payment gateways such as Authorize.net (supports authorize first and capture when shipped), PayPal Standard, PayPal Express, PayPal Payment Pro (API Signature or API Certificate), Google Checkout, Linkpoint, Skipjack, Payflow Pro, Payflow Link, Worldpay, Moneris and more
E-check support for PaymentsGateway.net
CVV2 (security code) support (can be turned on or off)
Multiple currency support
Visa, Mastercard, American Express and Discover support, plus you can add custom credit card types
You can require a minimum order amount or set a maximum order amount

Category Management

Add a category online
Create unlimited number of categories and sub-categories
Control the order the categories will be displayed
Thumbnail image upload
Category top and bottom image upload
Auto-resizing of product images
Category description
Meta tags
Hide categories from customers
Flexible layout options in grid or list format, which can be changed for each category
Restrict certain categories to customer membership group (ie wholesalers)

Shipping

Integrated with all major shipping providers, such as USPS, UPS, FedEx, DHL, Canada Post and Australia Post
Automatic live shipping rates
Add padding to any live shipping rate
Ability to exclude certain states from free shipping (Example: Alaska and Hawaii)
Ability to discount shipping prices when shipping to a state which you set not to allow free shipping
Automatic live real-time package tracking with USPS, FedEx and UPS
Multiple warehouse support
Quick shipping estimates for customers
Dimensional weight support
LBS and KGS support
Offline shipping methods (Order subtotal, % of order subtotal, By Product, By Country, By State, By Order Quantity or By Weight)
E-goods (digital download support)
Control how much weight can go into each box for more accurate shipping quotes
Supports military addresses (can be turned off, if you don't ship USPS)
Add handling charges to orders
Free shipping options
Automatic shipping emails sent to customers
Automatic shipping calculations on the store
Integration with UPS Worldship
Manage which countries you will ship-to
You can require the bill-to/ship-to addresses to match during checkout
You can choose not accept orders from PO Boxes

Sales Tax/VAT

Tax calculation system
Accurate tax based on customers location
Sales tax reports
Supports tax by state or county
Calculate tax before or after discounts
You can choose if you need to calculate tax on shipping charges
Mark products as taxable or not taxable
Make certain customers taxable or not taxable
Make entire customer groups (ie wholesalers) as tax exempt
Batch update all products to taxable
Automatic sales tax calculation on the store
Canadian sales tax system supported, including GST, PST, HST, QST and PEI
Provincial tax supported
Calculate tax by countries using VAT or GST
Supports VAT inclusive or exclusive of product prices
VAT registration number displayed on orders

Coupons/Discounts/Gift Certificates

Full featured coupon management system
Detailed coupon usage report
You can make the coupon field not display on your storefront by turning coupons off
Create unlimited number of coupons
Coupon can be a percentage or exact amount
Require certain sub-total to be met before coupon is valid
Set the total number of times a coupon can be used
Tie coupons to specific products, vendor or categories
Tie coupons to a specific customer group
Set an expiration date for coupons
Set a start date for coupons
Customer enters coupon code on store front and discounts are automatically applied
Free shipping options
Site wide discounts once a certain sub-total threshold has been met
Quantity based discounts for products
Custom pricing for certain customer groups (ie wholesalers could receive a different price than retail customers)
Mark a product to be on-sale
Specials page, which list on products currently marked as on-sale
Gift certificate management system
Customers can enter in gift certificate codes and have them automatically be applied to an order
Customers can purchase gift certificates online and receive the unique code via email
Administrator can view all gift certificates and their codes in the admin area
Administrator can control the maximum amount for a gift certificate

Customer Tools

Customers can create an account or have it optional
Customers have their own my account area in your store
Customers can view past orders and view package tracking number and view order statuses
If you are using UPS/USPS real-time customers can view live package tracking directly on your site
Customers can change any of their billing/shipping information in their account
Customers can view any notes from the administrator about their order
Customers can view any items in their wishlist
Customers can view gift registry items
Customers can download e-good files from their my account
Customers can view any reward points they have earned
Customers can email product information to other customers with the email a friend feature
Have customers be marked as tax exempt
Post and view customer product reviews
Have certain customers exempt from shipping charges
Administrator can tie a customer to a membership group (ie :Wholesalers), where that customer can receive special pricing and/or be tax exempt
Administrator can manage customers directly in the admin area
Administrator can change billing/shipping or make notes about any customer, including private notes for the admin only
Administrator can delete or create a customer in the admin area
Administrators can view the order history and order details of any customer
Administrators can import/export customers

Vendor/Multiple Warehouses/Drop-Shipping

You can have unlimited number of vendors/warehouses
Tie a product to a vendor/warehouse
When an order is placed you can have each vendor receive an email containing only their items (typically used in drop-shipping)
When using real-time shipping rates, you can use the zip code of each vendor/warehouse to calculate the shipping amount
Vendors have the ability to manage their own products through their own special login area
Vendors can update their own inventory through their own special login area
Each vendor can have their own account number
Built-in vendor reports